Refund Policy
1. Overview
We value your trust and aim to provide transparent services. This Refund Policy explains when you can request a refund.
2. Service Fees
Fees paid for consulting, counseling, and processing services are generally non-refundable, as our team invests time and resources upon engagement.
3. Refund Eligibility
You are not eligible for a refund if:
- You change your mind after we have started working on your case.
- You fail to provide necessary documents or information.
- Your visa or admission is denied due to reasons beyond our control (e.g., incomplete documents, misrepresentation, or ineligibility).
5. How to Request a Refund
To request a refund, email us within 7 days of payment:
📧 info@arsastudyconsultants.com
Include:
- Your name and contact details.
- The payment reference number.
- Reason for your refund request.
We will review your request and respond within 10 business days.
6. Refund Processing
Approved refunds will be issued using your original payment method. Processing times may vary depending on your bank or payment provider.
7. Changes to This Policy
We may update this Refund Policy. Changes will be posted on our website with the effective date.
8. Contact
If you have questions about refunds, please contact:
👤 Asif Raza
📧 info@arsastudyconsultants.com
