Privacy Policy
Table of Contents
A. Why We Collect Personal Information
B. What Information We Collect and How We Use It
C. How We Share Your Information
D. How Long We Keep Your Information
E. How to Contact Us
F. Disclaimer
G. How to Request Data Deletion
H. Grievance Redressal
A. Why We Collect Personal Information
At ARSA Study Consultants, we respect your privacy. We collect your personal information so we can:
- Identify you when you use our services,
- Communicate with you clearly,
- Provide updates and important information about studying abroad,
- Make your experience with us smooth and personalized.
Collecting this information helps us serve you better and guide you through every step of your educational journey.
B. What Information We Collect and How We Use It
Information You Share with Us
- Contact Details: Your name, email address, phone number, and postal address when you sign up, request information, or use our services.
- Service Details: Information you give us when applying for admissions, scholarships, visa assistance, or career counseling.
- Payment Information: If you pay for any services, we collect and process your payment details securely through trusted payment providers.
Information Collected Automatically
- Cookies and Tracking: We use cookies and similar tools to remember your preferences, understand how you use our website, and improve your experience. You can manage cookie settings in your browser.
- Log Data: When you visit our website, we automatically record details such as your IP address, browser type, device information, and the date and time of your visit.
Communications
If you contact us by email, phone, or message, we may keep a record of that communication so we can respond to your request and improve our services.
Public Areas
If you post comments, reviews, or other content on public sections of our website, that information will be visible to others. Please be mindful when sharing personal details.
C. How We Share Your Information
We do not sell or rent your personal information to anyone. We may share your data only in these situations:
- To comply with laws, regulations, or legal requests,
- To protect the rights and safety of ARSA Study Consultants, our users, or the public,
- With trusted partners (like payment processors, technology providers, or partner universities) who help us deliver our services. These partners are required to keep your information confidential.
- If you give us permission or if it is explained when you provide your information.
D. How Long We Keep Your Information
We will keep your personal information only as long as it is needed to:
- Provide you with services,
- Meet legal or regulatory requirements,
- Resolve any issues or disputes,
- Enforce our agreements.
If you want us to delete your data sooner, you can request it anytime (see Section G).
E. How to Contact Us
If you have any questions or concerns about your personal information, you can contact us anytime:
👤 Contact Person:
Asif Raza
📧 Email:
info@arsastudyconsultants.com
📞 Phone:
+92 334 427 9527
+92 370 427 9527
+92 310 497 0247
+92 321 797 3831
+92 423 517 6829
🏢 Office Address:
House 12, Street 12, Model Town Extension
Block M, Model Town
Lahore, Pakistan
We will reply within 24 hours and aim to solve your issue within 15 business days.
F. Disclaimer
The information on our website is provided for general guidance only. While we work hard to keep everything accurate and up to date, ARSA Study Consultants does not guarantee that all information is complete, reliable, or suitable for your needs. You use this information at your own risk.
We are not responsible for the privacy practices of websites we link to. Please read their policies before sharing any personal details.
G. How to Request Data Deletion
You can ask us to delete your personal data at any time by emailing:
📧 Email:
info@arsastudyconsultants.com
Please use the subject line:
Data Deletion Request – info@arsastudyconsultants.com
After verifying your identity, we will remove your information within 15 business days, unless we are legally required to keep it.
H. Grievance Redressal
We take your privacy seriously and will handle your concerns quickly. To report a grievance or complaint about how we use your personal information, please contact our Grievance Officer:
👤 Grievance Officer:
Asif Raza
📧 Email:
info@arsastudyconsultants.com
We will acknowledge your email within 24 hours and work to resolve your concern within 15 business days.
